Running your business

Running your business

 

When you are running your business, you want to be focused on the things that make you money, and not worrying about non-core functions such as legal. That being said having an understanding is key. 

This section covers a number of different legal matters that might come up while you are running your business.

 

Hiring & Managing Employees

Communications and equipment policy


What is it? This policy explains to employees the rules and procedures to follow when using the employer’s IT resources and electronic communication systems at work. It sets out the extent to which the business allows the use of its IT resources and the use of PCs, laptops, internet, emails, software and passwords. Why is it important? Having such a policy ensures that your employees are aware of and comply with your rules regarding the use of IT resources and communication systems while at work.




Data protection and data security policy


What is it?

A data protection policy is an internal document that serves as the core of a business’s GDPR compliance practices.

It explains the GDPR’s requirements to employees and states the business’s commitment to compliance. The policy does not need to include specific details on how the business will meet the Regulation’s requirements, as these will be covered in the business’s procedures.

Why do you need a GDPR data protection policy?

  • to provide the groundwork from which your business can achieve GDPR compliance.

  • to make the GDPR understandable to your staff.

  • to prove that your business is committed to GDPR compliance.

Why is it important?

We highly recommend our clients to have the following data protection related policies :

a)Encryption policies

b)Acceptable use policies

c) Password policies

c)Email policies

d)Data-processing policies

Risks

Your business’s policies are at the heart of your business operations. They set out exactly how employees should handle certain issues, ensuring that everybody is following agreed best practices.

Effective policies are all the more important now that the Data Protection Act 2018 and the GDPR (General Data Protection Regulations) are in place. The DPA and the GDPR are not just about implementing technological and organisational measures to protect the information your business stores.

You also need to demonstrate your compliance, which is why data security policies are essential.

Employee training is vital to ensure each of these policies is maintained.

For advice and more information on Data Protection, contact your expert Data Protection solicitors at Pure Business Law.




Social media policy


What is it? A social media policy sets out how a business and its employees should conduct themselves on the internet and what is and is not appropriate for employees to post about their company on social networks. Why is it important? It helps protect your company’s online reputation. The policy must reflect the business culture and be designed to minimise risks such as employees making derogatory remarks about your business or workplace online.




Equal opportunities policy


What is it? This policy sets out the business’s commitment to treating its employees fairly and giving everyone the same opportunities for employment, pay and promotion without discriminating against anyone on the grounds of age, sex, race, gender, ethnic origins, gender etc (the nine protected characteristics”).




Flexible working policy


What is it? A flexible working policy is a policy that sets out different working arrangements where employees are given greater freedom in the hours they work and how they fulfil the obligations of their roles. You are legally obliged to provide your employees with details of your business’s flexible working policy and procedures Flexible working includes working from home, part-time working job sharing, compressed hours, flexible start and finish times and phased retirement. Why is it important? The Advisory, Conciliation and Arbitration Service (ACAS) recommends that employers put in place a flexible working policy as best practice to ensure that you deal with flexible working requests consistently and to ensure that staff are all aware of how you deal with them. Flexible working has advantages and disadvantages. Is flexible working right for your business? Contact us to discuss!




Health and safety policy


What is it? A health and safety policy states the employer’s commitment to protect employees’ health and safety and to cooperate with other parties such as employees, supervisors, the health and safety representative to ensure a safe work environment.If you have five or more employees, you are legally required to have a written health and safety policy. Why is it important? If you do not have a written policy the Health and Safety Executive (HSE) can take action against you and prosecute you. Even if you do not have five employees it is best practice to have a written health and safety policy to make your health and safety arrangements clear. Consideration of the health, safety and welfare of staff is an integral part of the management process. The purpose of a Health and Safety policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, supervisors and other employees through the normal line management processes. Risks Managers must approach health and safety in a systematic way, by identifying hazards and problems, planning improvements, taking executive action and monitoring results. There should be an annual audit and regular risk assessments.




Grievance procedure


What is it? You are legally obliged to provide your employees with details of your business’s grievance and disciplinary procedures. The grievance procedure is a tool by which a member of staff may formally have a grievance (i.e. “complaint”) regarding any condition of their employment heard by the Company management. Your grievance procedure should set out the process to be followed, to whom a grievance should be reported and the right to appeal a finding. The employee has the right to representation by a Trade Union representative or a work colleague. Why is it important? Your disciplinary policy should include examples of the types of conduct or behaviour that will lead to disciplinary action as well as information about the process your business will follow in investigating and handling a disciplinary matter. You also need to set out the names of the people in your business who will deal with disciplinary matters and any appeals arising from the disciplinary process. It is also good practice to have a Whistleblowing policy, a Bullying and harassment policy and a smoking, drugs and alcohol policy alongside your standard grievance and disciplinary procedures.




Redundancy policy


What is it? A redundancy policy provides employers with detailed procedures to follow within a business when making staff redundant so avoiding possible unfair dismissal claims. The policy also provides employees with information regarding the procedures the employer must follow thereby helping to avoid uncertainty for staff. It sets out each step of the redundancy process and outlines the statutory settlements for redundant staff. Employees who are made redundant and have at least 2 or more years continuous service are entitled to statutory redundancy pay. Why is it important? Having a redundancy policy in place will provide an employer with a clear framework to carry out redundancies and provides employees with clear notice of how any redundancy would be undertaken.




Sickness policy


What is it? If you have employees, you are required to set out details of their sick pay and leave entitlements in their employment contracts. A sickness policy sets out your procedures for dealing with and managing employee sickness absences and return to work eg how you want your staff to notify you when they are sick, whether your company offers any enhanced sick pay (ie contractual sick pay) over the minimum statutory sick pay (SSP), what absence levels will trigger the beginning of the disciplinary procedure, your policy regarding time off for medical appointments. Why is it important? Having a sickness policy in place is not a legal requirement however it can be reassuring and can help to remove some of the stress and uncertainty associated with sickness absence. It can also help to ensure that sickness absences are handled fairly and consistently across your work force. Risks When writing your policy you must remember that if an employee is ill and or off work due to a disability you must make any reasonable adjustments to help that employee remain at work or return to work before imposing any sanction under your sickness absence policy. This could include agreeing to provide them with a special type of chair (if the employee has back pain), changing their working hours so they can attend work more easily or providing a phased return to work ie the employee works for 3 or 4 hours for the first few weeks and then increases their working hours gradually. If you do not have a sickness policy and you treat staff inconsistently you may end up being sued by an employee for discrimination.




Maternity policy


What is it? This is required by law. A maternity leave policy sets out the policies and procedures that your business has to manage pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your maternity policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Parental leave policy


What is it? This is required by law .A parental leave policy sets out the policies and procedures that your business has to manage parental leave for reasons associated with childcare eg when a parent has to take time off to look after children for one reason or the other and return to work. Your parental leave policy should set out the policies and procedures that your business has to manage parental leave after pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Paternity policy


What is it? This is required by law . A paternity leave policy sets out the policies and procedures that your business has to manage paternity leave either when a father wants to take time off to look after his child after childbirth or adoption etc. and return to work. You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. What is it important? Your paternity leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Shared parental leave policy


What is it? This is required by law. A shared parental leave policy sets out the policies and procedures that your business has to manage shared parental leave and return to work. Why is it important? Your shared parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Environmental policy


What is it? Although not a legal requirement it is good business practice to have an Environmental policy. An Environmental policy confirms that your company is committed to continuous improvement in managing environmental issues including proper management and monitoring of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice, training for staff and the monitoring of environmental performance. Why is it important? This will in turn assist you in building and maintaining good relations with the community and the general public. Once written it should be signed by the most senior director in the company to show that it is company policy and should be reviewed on a regular basis alongside your Health and Safety policies. Whilst not required by law an Environmental policy may also come in useful if you are bidding for medium-sized and large tenders. We are experienced in preparing such policies for offices, shops, construction, automotive workshops, hotels, transport ,logistics, parcel delivery, restaurants, manufacturing cleaning companies.





HR Policies

Communications and equipment policy


What is it? This policy explains to employees the rules and procedures to follow when using the employer’s IT resources and electronic communication systems at work. It sets out the extent to which the business allows the use of its IT resources and the use of PCs, laptops, internet, emails, software and passwords. Why is it important? Having such a policy ensures that your employees are aware of and comply with your rules regarding the use of IT resources and communication systems while at work.




Data protection and data security policy


What is it?

A data protection policy is an internal document that serves as the core of a business’s GDPR compliance practices.

It explains the GDPR’s requirements to employees and states the business’s commitment to compliance. The policy does not need to include specific details on how the business will meet the Regulation’s requirements, as these will be covered in the business’s procedures.

Why do you need a GDPR data protection policy?

  • to provide the groundwork from which your business can achieve GDPR compliance.

  • to make the GDPR understandable to your staff.

  • to prove that your business is committed to GDPR compliance.

Why is it important?

We highly recommend our clients to have the following data protection related policies :

a)Encryption policies

b)Acceptable use policies

c) Password policies

c)Email policies

d)Data-processing policies

Risks

Your business’s policies are at the heart of your business operations. They set out exactly how employees should handle certain issues, ensuring that everybody is following agreed best practices.

Effective policies are all the more important now that the Data Protection Act 2018 and the GDPR (General Data Protection Regulations) are in place. The DPA and the GDPR are not just about implementing technological and organisational measures to protect the information your business stores.

You also need to demonstrate your compliance, which is why data security policies are essential.

Employee training is vital to ensure each of these policies is maintained.

For advice and more information on Data Protection, contact your expert Data Protection solicitors at Pure Business Law.




Social media policy


What is it? A social media policy sets out how a business and its employees should conduct themselves on the internet and what is and is not appropriate for employees to post about their company on social networks. Why is it important? It helps protect your company’s online reputation. The policy must reflect the business culture and be designed to minimise risks such as employees making derogatory remarks about your business or workplace online.




Equal opportunities policy


What is it? This policy sets out the business’s commitment to treating its employees fairly and giving everyone the same opportunities for employment, pay and promotion without discriminating against anyone on the grounds of age, sex, race, gender, ethnic origins, gender etc (the nine protected characteristics”).




Flexible working policy


What is it? A flexible working policy is a policy that sets out different working arrangements where employees are given greater freedom in the hours they work and how they fulfil the obligations of their roles. You are legally obliged to provide your employees with details of your business’s flexible working policy and procedures Flexible working includes working from home, part-time working job sharing, compressed hours, flexible start and finish times and phased retirement. Why is it important? The Advisory, Conciliation and Arbitration Service (ACAS) recommends that employers put in place a flexible working policy as best practice to ensure that you deal with flexible working requests consistently and to ensure that staff are all aware of how you deal with them. Flexible working has advantages and disadvantages. Is flexible working right for your business? Contact us to discuss!




Health and safety policy


What is it? A health and safety policy states the employer’s commitment to protect employees’ health and safety and to cooperate with other parties such as employees, supervisors, the health and safety representative to ensure a safe work environment.If you have five or more employees, you are legally required to have a written health and safety policy. Why is it important? If you do not have a written policy the Health and Safety Executive (HSE) can take action against you and prosecute you. Even if you do not have five employees it is best practice to have a written health and safety policy to make your health and safety arrangements clear. Consideration of the health, safety and welfare of staff is an integral part of the management process. The purpose of a Health and Safety policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, supervisors and other employees through the normal line management processes. Risks Managers must approach health and safety in a systematic way, by identifying hazards and problems, planning improvements, taking executive action and monitoring results. There should be an annual audit and regular risk assessments.




Grievance procedure


What is it? You are legally obliged to provide your employees with details of your business’s grievance and disciplinary procedures. The grievance procedure is a tool by which a member of staff may formally have a grievance (i.e. “complaint”) regarding any condition of their employment heard by the Company management. Your grievance procedure should set out the process to be followed, to whom a grievance should be reported and the right to appeal a finding. The employee has the right to representation by a Trade Union representative or a work colleague. Why is it important? Your disciplinary policy should include examples of the types of conduct or behaviour that will lead to disciplinary action as well as information about the process your business will follow in investigating and handling a disciplinary matter. You also need to set out the names of the people in your business who will deal with disciplinary matters and any appeals arising from the disciplinary process. It is also good practice to have a Whistleblowing policy, a Bullying and harassment policy and a smoking, drugs and alcohol policy alongside your standard grievance and disciplinary procedures.




Redundancy policy


What is it? A redundancy policy provides employers with detailed procedures to follow within a business when making staff redundant so avoiding possible unfair dismissal claims. The policy also provides employees with information regarding the procedures the employer must follow thereby helping to avoid uncertainty for staff. It sets out each step of the redundancy process and outlines the statutory settlements for redundant staff. Employees who are made redundant and have at least 2 or more years continuous service are entitled to statutory redundancy pay. Why is it important? Having a redundancy policy in place will provide an employer with a clear framework to carry out redundancies and provides employees with clear notice of how any redundancy would be undertaken.




Sickness policy


What is it? If you have employees, you are required to set out details of their sick pay and leave entitlements in their employment contracts. A sickness policy sets out your procedures for dealing with and managing employee sickness absences and return to work eg how you want your staff to notify you when they are sick, whether your company offers any enhanced sick pay (ie contractual sick pay) over the minimum statutory sick pay (SSP), what absence levels will trigger the beginning of the disciplinary procedure, your policy regarding time off for medical appointments. Why is it important? Having a sickness policy in place is not a legal requirement however it can be reassuring and can help to remove some of the stress and uncertainty associated with sickness absence. It can also help to ensure that sickness absences are handled fairly and consistently across your work force. Risks When writing your policy you must remember that if an employee is ill and or off work due to a disability you must make any reasonable adjustments to help that employee remain at work or return to work before imposing any sanction under your sickness absence policy. This could include agreeing to provide them with a special type of chair (if the employee has back pain), changing their working hours so they can attend work more easily or providing a phased return to work ie the employee works for 3 or 4 hours for the first few weeks and then increases their working hours gradually. If you do not have a sickness policy and you treat staff inconsistently you may end up being sued by an employee for discrimination.




Maternity policy


What is it? This is required by law. A maternity leave policy sets out the policies and procedures that your business has to manage pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your maternity policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Parental leave policy


What is it? This is required by law .A parental leave policy sets out the policies and procedures that your business has to manage parental leave for reasons associated with childcare eg when a parent has to take time off to look after children for one reason or the other and return to work. Your parental leave policy should set out the policies and procedures that your business has to manage parental leave after pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Paternity policy


What is it? This is required by law . A paternity leave policy sets out the policies and procedures that your business has to manage paternity leave either when a father wants to take time off to look after his child after childbirth or adoption etc. and return to work. You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. What is it important? Your paternity leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Shared parental leave policy


What is it? This is required by law. A shared parental leave policy sets out the policies and procedures that your business has to manage shared parental leave and return to work. Why is it important? Your shared parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Environmental policy


What is it? Although not a legal requirement it is good business practice to have an Environmental policy. An Environmental policy confirms that your company is committed to continuous improvement in managing environmental issues including proper management and monitoring of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice, training for staff and the monitoring of environmental performance. Why is it important? This will in turn assist you in building and maintaining good relations with the community and the general public. Once written it should be signed by the most senior director in the company to show that it is company policy and should be reviewed on a regular basis alongside your Health and Safety policies. Whilst not required by law an Environmental policy may also come in useful if you are bidding for medium-sized and large tenders. We are experienced in preparing such policies for offices, shops, construction, automotive workshops, hotels, transport ,logistics, parcel delivery, restaurants, manufacturing cleaning companies.





Protecting your IP

Cookie Policy


What is it? A cookie is a small text file that that is stored on a website user’s computer to collect information. Why is it important? If you have cookies on your website you should have a cookie policy that informs users to your website what the cookies do, why you are collecting the information and how they can turn off cookies within their computer browser. Risks You must also get their consent and the consent must be clearly given.




Terms of Business


What is it? Your Terms of Business set out the terms and conditions on which you conduct your business and is the contract between you and your customer. Why is it important? Written terms and conditions of business are important especially when there is a dispute between your business and a customer or supplier. Written terms of business will clarify the scope of your services or the goods you agreed to sell or supply and certainty as to the agreed price, payment method, guarantees, warranties, remedies of the buyer if there is a dispute. Risks When selling goods and services online you must comply with certain legal requirements including the distance selling regulations.




Commission Linking Agreement


What is it? If you are linking your website to another website in order to share commission with the other website owner or to benefit from extra sales you need a Website Commission Linking Agreement.




Consent Notices


What is it? The law provides that if your website is based in the EU or if you are targeting customers in the EU and your site uses one or more cookies you need to display a cookie consent notice. To comply with the law your need to do three things:

  1. Let users to your website know that you are using cookies.
  2. Provide a link where they can learn more about how you use the data you gather.
  3. Provide a way for your website users to consent to the use of cookies.
Consent can be explicit opt-in consent and implied consent. For explicit consent, users have to click a button, select a checkbox or complete some other specific activity to opt in to the use of cookies. The most common way to do this is to display a banner at the top or bottom of your website with a link to your Privacy policy and a button to consent to the use of cookies and hide the banner. For implied consent a clear notice must be provided, and the user must be made aware that a specific action will be understood to be implied consent to the use of cookies. One way that implied consent is obtained is by displaying a prominent cookie notice that ends with a statement like “By continuing to use this site you agree to the use of cookies”. The law applies whether a user is on a smartphone, tablet, a laptop, computer or other device. So when you set up your cookie notice you must ensure that the notice appears and functions well on all devices. There are also plugins for Cookie consent notices.




GDPR Compliance


What is it? The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regulates the processing of personal data by companies in the UK, specifying, for example, that data must be kept accurate and secure. A data protection policy is a statement of how you handle personal information given to you by your customers. The Privacy and Electronic Communications Regulations set out a variety of rules which apply to the use of email marketing campaigns and regulates the use of cookies. Pure Business Law can assist you with all your data compliance matters.




Terms and conditions for sale of goods to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any sale of goods. Standard terms and conditions for the sale of goods help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Terms and conditions for supply of services to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any supply of services. Standard terms and conditions for the supply of services help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Email footer and disclaimer


What is it? An email footer sets out information required by law about limited companies and limited liability partnerships. The Companies Act 1985 requires all business emails from a private or public limited company to include the company’s registered name, registered number, place of registration and its registered office address. Why is it important? An email disclaimer is a notice or warning added to an email designed to protect the email sender from breaches of confidentiality, contractual claims. Virus propagation and employee liability. An email disclaimer is optional.




Website terms and conditions


What is it? If you have a website it is a good idea to create website terms and conditions as it helps to ensure that customers and users know how a website can and cannot be used. They set out the legal rights and obligations between you and users of your website. They cover the acceptable uses of the website, prohibited use of the website, registration, password and security, linked websites, disclaimers and limitation of liability.




Privacy policy


What is it? A website privacy policy is a statement of how you handle personal information given to you by your customers. When you trade on the internet you will most likely be handling personal information because you keep records of your customers or website users. Why is it important? A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected. In the UK the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).




Website Terms of Use or Online Terms of Use


What is it? Your Website terms of use set out the legal rights and obligations between you and users of your website. Even if you do not sell goods on your website, you should have a written set of terms and conditions to cover all permitted and prohibited uses of your website, including any registration requirements, linked websites, disclaimers, limitation of liability and associated subscription fees.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Business Relationships

Cookie Policy


What is it? A cookie is a small text file that that is stored on a website user’s computer to collect information. Why is it important? If you have cookies on your website you should have a cookie policy that informs users to your website what the cookies do, why you are collecting the information and how they can turn off cookies within their computer browser. Risks You must also get their consent and the consent must be clearly given.




Terms of Business


What is it? Your Terms of Business set out the terms and conditions on which you conduct your business and is the contract between you and your customer. Why is it important? Written terms and conditions of business are important especially when there is a dispute between your business and a customer or supplier. Written terms of business will clarify the scope of your services or the goods you agreed to sell or supply and certainty as to the agreed price, payment method, guarantees, warranties, remedies of the buyer if there is a dispute. Risks When selling goods and services online you must comply with certain legal requirements including the distance selling regulations.




Commission Linking Agreement


What is it? If you are linking your website to another website in order to share commission with the other website owner or to benefit from extra sales you need a Website Commission Linking Agreement.




Consent Notices


What is it? The law provides that if your website is based in the EU or if you are targeting customers in the EU and your site uses one or more cookies you need to display a cookie consent notice. To comply with the law your need to do three things:

  1. Let users to your website know that you are using cookies.
  2. Provide a link where they can learn more about how you use the data you gather.
  3. Provide a way for your website users to consent to the use of cookies.
Consent can be explicit opt-in consent and implied consent. For explicit consent, users have to click a button, select a checkbox or complete some other specific activity to opt in to the use of cookies. The most common way to do this is to display a banner at the top or bottom of your website with a link to your Privacy policy and a button to consent to the use of cookies and hide the banner. For implied consent a clear notice must be provided, and the user must be made aware that a specific action will be understood to be implied consent to the use of cookies. One way that implied consent is obtained is by displaying a prominent cookie notice that ends with a statement like “By continuing to use this site you agree to the use of cookies”. The law applies whether a user is on a smartphone, tablet, a laptop, computer or other device. So when you set up your cookie notice you must ensure that the notice appears and functions well on all devices. There are also plugins for Cookie consent notices.




GDPR Compliance


What is it? The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regulates the processing of personal data by companies in the UK, specifying, for example, that data must be kept accurate and secure. A data protection policy is a statement of how you handle personal information given to you by your customers. The Privacy and Electronic Communications Regulations set out a variety of rules which apply to the use of email marketing campaigns and regulates the use of cookies. Pure Business Law can assist you with all your data compliance matters.




Terms and conditions for sale of goods to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any sale of goods. Standard terms and conditions for the sale of goods help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Terms and conditions for supply of services to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any supply of services. Standard terms and conditions for the supply of services help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Email footer and disclaimer


What is it? An email footer sets out information required by law about limited companies and limited liability partnerships. The Companies Act 1985 requires all business emails from a private or public limited company to include the company’s registered name, registered number, place of registration and its registered office address. Why is it important? An email disclaimer is a notice or warning added to an email designed to protect the email sender from breaches of confidentiality, contractual claims. Virus propagation and employee liability. An email disclaimer is optional.




Website terms and conditions


What is it? If you have a website it is a good idea to create website terms and conditions as it helps to ensure that customers and users know how a website can and cannot be used. They set out the legal rights and obligations between you and users of your website. They cover the acceptable uses of the website, prohibited use of the website, registration, password and security, linked websites, disclaimers and limitation of liability.




Privacy policy


What is it? A website privacy policy is a statement of how you handle personal information given to you by your customers. When you trade on the internet you will most likely be handling personal information because you keep records of your customers or website users. Why is it important? A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected. In the UK the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).




Website Terms of Use or Online Terms of Use


What is it? Your Website terms of use set out the legal rights and obligations between you and users of your website. Even if you do not sell goods on your website, you should have a written set of terms and conditions to cover all permitted and prohibited uses of your website, including any registration requirements, linked websites, disclaimers, limitation of liability and associated subscription fees.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Running an online business

Cookie Policy


What is it? A cookie is a small text file that that is stored on a website user’s computer to collect information. Why is it important? If you have cookies on your website you should have a cookie policy that informs users to your website what the cookies do, why you are collecting the information and how they can turn off cookies within their computer browser. Risks You must also get their consent and the consent must be clearly given.




Terms of Business


What is it? Your Terms of Business set out the terms and conditions on which you conduct your business and is the contract between you and your customer. Why is it important? Written terms and conditions of business are important especially when there is a dispute between your business and a customer or supplier. Written terms of business will clarify the scope of your services or the goods you agreed to sell or supply and certainty as to the agreed price, payment method, guarantees, warranties, remedies of the buyer if there is a dispute. Risks When selling goods and services online you must comply with certain legal requirements including the distance selling regulations.




Commission Linking Agreement


What is it? If you are linking your website to another website in order to share commission with the other website owner or to benefit from extra sales you need a Website Commission Linking Agreement.




Consent Notices


What is it? The law provides that if your website is based in the EU or if you are targeting customers in the EU and your site uses one or more cookies you need to display a cookie consent notice. To comply with the law your need to do three things:

  1. Let users to your website know that you are using cookies.
  2. Provide a link where they can learn more about how you use the data you gather.
  3. Provide a way for your website users to consent to the use of cookies.
Consent can be explicit opt-in consent and implied consent. For explicit consent, users have to click a button, select a checkbox or complete some other specific activity to opt in to the use of cookies. The most common way to do this is to display a banner at the top or bottom of your website with a link to your Privacy policy and a button to consent to the use of cookies and hide the banner. For implied consent a clear notice must be provided, and the user must be made aware that a specific action will be understood to be implied consent to the use of cookies. One way that implied consent is obtained is by displaying a prominent cookie notice that ends with a statement like “By continuing to use this site you agree to the use of cookies”. The law applies whether a user is on a smartphone, tablet, a laptop, computer or other device. So when you set up your cookie notice you must ensure that the notice appears and functions well on all devices. There are also plugins for Cookie consent notices.




GDPR Compliance


What is it? The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regulates the processing of personal data by companies in the UK, specifying, for example, that data must be kept accurate and secure. A data protection policy is a statement of how you handle personal information given to you by your customers. The Privacy and Electronic Communications Regulations set out a variety of rules which apply to the use of email marketing campaigns and regulates the use of cookies. Pure Business Law can assist you with all your data compliance matters.




Terms and conditions for sale of goods to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any sale of goods. Standard terms and conditions for the sale of goods help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Terms and conditions for supply of services to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any supply of services. Standard terms and conditions for the supply of services help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Email footer and disclaimer


What is it? An email footer sets out information required by law about limited companies and limited liability partnerships. The Companies Act 1985 requires all business emails from a private or public limited company to include the company’s registered name, registered number, place of registration and its registered office address. Why is it important? An email disclaimer is a notice or warning added to an email designed to protect the email sender from breaches of confidentiality, contractual claims. Virus propagation and employee liability. An email disclaimer is optional.




Website terms and conditions


What is it? If you have a website it is a good idea to create website terms and conditions as it helps to ensure that customers and users know how a website can and cannot be used. They set out the legal rights and obligations between you and users of your website. They cover the acceptable uses of the website, prohibited use of the website, registration, password and security, linked websites, disclaimers and limitation of liability.




Privacy policy


What is it? A website privacy policy is a statement of how you handle personal information given to you by your customers. When you trade on the internet you will most likely be handling personal information because you keep records of your customers or website users. Why is it important? A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected. In the UK the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).




Website Terms of Use or Online Terms of Use


What is it? Your Website terms of use set out the legal rights and obligations between you and users of your website. Even if you do not sell goods on your website, you should have a written set of terms and conditions to cover all permitted and prohibited uses of your website, including any registration requirements, linked websites, disclaimers, limitation of liability and associated subscription fees.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Buying & Selling Goods & Services

Negotiating Planning Agreements and Unilateral Undertakings


What is it?

These legally binding documents are required in many cases under S106 of the Town and Country Planning Act 1990 to be entered into with the Local Planning Authority (LPA) in conjunction with a planning permission.

Why is it important?

The objective is to lessen the impact of the development where there is a need for new or improved infrastructure/services and if applicable, secure Affordable Housing provision.




Advising on infrastructure issues and third party rights


What is it?

Development of any area of land can involve a number of issues such as ensuring there is access from the site to public roads and servicing by the various utility undertakers.

Why is it important?

Other matters that may need to be addressed before applying for planning permission or starting construction are extinguishing/diverting rights of way running through the land, remedying contamination and ensuring protection of wildlife/vegetation or items of archaeological importance.




Submitting objections and alternative proposals


What is it?

Property occupiers can be significantly affected by development carried out by neighbours and developers, in which case there are opportunities to object to such proposals early in the planning process.




Resisting Planning Enforcement


What is it?

When persons are subject to enforcement action by a LPA there are legal means to examine the validity of the action taken and if appropriate challenging the decision via an appeal.




Advising on Permitted Development Rights


What is it?

There are many instances where a development or change of use will not require a planning application to be submitted to the LPA. These are categorised as being within Permitted Development Rights. The rules applying are, however, complex and specialist legal advice obtained before going ahead with a project will minimise the risks of mistakes being made.




Applying for Lawful Development Certificates


What is it?

Where permitted development rights exist or immunity against planning enforcement applies through passage of time an application can be made to the LPA to certify the lawfulness of the development. In such cases, evidence needs to be submitted in support of the application which is where legal advice can assist.





Managing a company

Negotiating Planning Agreements and Unilateral Undertakings


What is it?

These legally binding documents are required in many cases under S106 of the Town and Country Planning Act 1990 to be entered into with the Local Planning Authority (LPA) in conjunction with a planning permission.

Why is it important?

The objective is to lessen the impact of the development where there is a need for new or improved infrastructure/services and if applicable, secure Affordable Housing provision.




Advising on infrastructure issues and third party rights


What is it?

Development of any area of land can involve a number of issues such as ensuring there is access from the site to public roads and servicing by the various utility undertakers.

Why is it important?

Other matters that may need to be addressed before applying for planning permission or starting construction are extinguishing/diverting rights of way running through the land, remedying contamination and ensuring protection of wildlife/vegetation or items of archaeological importance.




Submitting objections and alternative proposals


What is it?

Property occupiers can be significantly affected by development carried out by neighbours and developers, in which case there are opportunities to object to such proposals early in the planning process.




Resisting Planning Enforcement


What is it?

When persons are subject to enforcement action by a LPA there are legal means to examine the validity of the action taken and if appropriate challenging the decision via an appeal.




Advising on Permitted Development Rights


What is it?

There are many instances where a development or change of use will not require a planning application to be submitted to the LPA. These are categorised as being within Permitted Development Rights. The rules applying are, however, complex and specialist legal advice obtained before going ahead with a project will minimise the risks of mistakes being made.




Applying for Lawful Development Certificates


What is it?

Where permitted development rights exist or immunity against planning enforcement applies through passage of time an application can be made to the LPA to certify the lawfulness of the development. In such cases, evidence needs to be submitted in support of the application which is where legal advice can assist.





Settlement agreements & Ref

Joint Venture Agreement


What is it? This agreement is needed when two or more parties decide to engage in a business collaboration to deal with a particular project. There are two main types of joint ventures: i) A contractual joint venture is a contract between two parties who are looking to work together on a commercial project and pool their resources but do not want to create a separate legal entity such as a joint venture company or an LLP.(eg two businesses collaborating to bid for a contract or carry out research and development) . The collaboration will be generally be short term or for a defined period and will be of restricted scope with a well-defined purpose. ii)A corporate joint venture is a contract between two parties looking to work together on a commercial project where they will both set up a separate company (“a joint venture company”) separate from their current operations, own shares in it, have representatives from each of the companies sitting on its board and or want their company to have limited liability for the debts and obligations of the joint venture. This type of joint venture is usually suitable if you will be collaboration on a longer term project and or your collaboration will be more risky and complex and therefore justifies the time and effort of setting up a separate company.




Manufacturing Agreement


What is it? This agreement is needed if you want to employ the services of another company an individual to manufacture goods/products for you for your business. The agreement should cover a number of key areas including manufacture of the goods, materials, specification, quality control, packaging, storage, confidentiality, data protection, insurance, pricing, payment, delivery, title and risk, intellectual property, disputes, force majeure, service of notices, liability and indemnity clauses.




Memorandum of Understanding


What is it? An MOU is a pre-contract, non-binding document setting out the key terms agreed by parties who intend to enter into a binding contract. It is also known as Heads of Terms, a Letter of Intent or a Term Sheet. It is a useful tool when two or more parties intend to enter into a future contract and want to identify, describe and agree, without it being contractually binding, the terms to be further negotiated and then recorded in a contractually binding contract. There will occasionally be statements in a MOU which are exceptions to the general approach that a MOU is not binding : this will occur if the parties put in statements which the MOU expressly states are to be of legally binding effect until a definitive contract is signed. If that is the case those statements will generally be binding. Why is it important? An MOU is useful to set out the progress made during negotiations, reduce the potential for misunderstandings, indicate the major issues which still need to be resolved and make it clear what the parties intend when they enter into the contract. Risks The disadvantage of a MOU is that it can take up a considerable amount of time and may distract the parties from working on negotiating a full and detailed binding contract. There have been occasions when the parties to a proposed commercial arrangement never actually agree or sign a definite contract and have gone on to implement their deal based only on the MOU. This creates a very uncertain legal position which may lead to disputes and legal problems.




Agency Agreement


What is it? The term “agent” is often used as shorthand in a business or legal context to mean a person authorised to act for or on behalf of another who is sometimes called the “principal” As a business you need to be able to distinguish whether or not a particular arrangement amounts to a commercial agency rather than another kind of agency or relationship. This is vital if you are to understand the various legal obligations, duties and liabilities that you owe your contractors/ agents and vice versa. There are different types of individuals and companies which describe themselves as “agents”. These include for instance – commercial agents, sales agents. Employment agents, escrow agents etc. Why is it important? A commercial agent is a kind of sales agent whose relationship with their principal is largely governed by the Commercial Agents (Council Directive) Regulations 1993 whereas the relationship between any other type of sales and their principal is largely governed by the common law and not by the Regulations. A “commercial agent” is defined by the Regulations as a “…self-employed intermediary who has continuing authority to negotiate the sale or purchase of goods on behalf of their principal or to negotiate and conclude such transactions on behalf of and in the name of that principal”. Risks All commercial agency arrangements must comply with the Commercial Agents Regulations 1993. In accordance with the European Withdrawal Act 2018( ad subject to the terms of any final Brexit deal) the Regulations will remain in force post-Brexit.In contrast a sales agent is a freelance self-employed individual or contractor who may or may not work for numerous clients. You need an Agency Agreement if you want to appoint a third party to act on your behalf, marketing and selling your products and services – generally in exchange for commission on any sales. An agency agreement sets out the terms and conditions of the relationship, the commission or fees the notice period and any exclusivity rights. Other ways in which a business can expand without considerable outlay are via a distributorship and a franchise. In contrast to a distributorship, an agent earns commission on sales but does not pay for the goods, own the goods or set the sale price charged to the customer.




Referral Agreement


What is it? A referral agreement is used where, in order to obtain more customers and sales and widen Business A’s customer base or sell into a new market, a supplier of goods or services (Business A) wishes to engage another person or business (Individual B or Business B) to effect an introduction/referral of new customers to Business A in return for which the agent receives a fee for the introduction/referral itself or for the introduction/referral where it results in a sale within a stated period after the introduction/referral. It is also known as an Introduction agreement. Examples of referrers/introducers are agents who introduce a seller of a business to a potential buyer or who introduce a potential investor to a business. Why is it important? If a business colleague is referring work to you or you are the referrer you should get a referral agreement that sets out the terms of your agreement. This will help avoid problems. A referral agreement can also be used where an e-commerce website wishes to increase its sales by allowing other websites to refer customers to them in return for a commission on sales obtained through such referrals. The fees can be either a fixed fee or percentage basis with payment when the referral is made or upon the first transaction or both. The fees and payment clause can be drafted so that if the refer fails to introduce any new business they will not get a fee.There are specific referral agreements for the introduction of clients for financial services eg investment advice and insurance products.




Licensing Agreement


What is it? There are numerous types of licensing agreements eg IP licensing agreement eg a trademark licence agreement, a licence to occupy property, a software licence agreement etc.A software licence agreement is an agreement between a software licensor (generally a software developer and/or owner) and licensee who will be using the licensed software in the course of a business or personally. Why is it important? We always recommend that our clients get a licensing agreement if for example they want to give a person or another business the right to use their technology, software or any other type of intellectual property. A software licence will set out what the user may or may not do with a piece of software thereby helping developers ensure that they maximise returns on their investments, restrict others from free use of their creative and inventive work and product software that remains stable across a broad range of computer systems.




End User Licence Agreement


What is it? This is a licence agreement between a software provider and a user where software is distributed en-masse through retailers or electronically eg Microsoft and people who use its software. The different types of end-user licences include a Web Wrap software licence (designed for use with software that is distributed electronically via download ) Click Wrap Licence (designed for use with software that can be distributed electronically via download or on physical media such as a CD or DVD-Rom, Shrink Wrap Licence (designed for use in or on the packaging of software that is distributed on physical media such as a CD or DVD-Rom).




Service Level Agreement


What is it? Businesses often seek to obtain services from other businesses for various reasons. In some cases, a simple service agreement is all that is needed especially where the services in question are to be provided over a short term.However, in some cases a long-term relationship and the need for service consistency is essential. In such cases a business owner may prefer to enter into a Service Level Agreement with the service provider. Why is it important? Commonly used in the IT & Technology industries, but also applicable in other areas of business especially where large-scale or complex services are involved Service Level Agreements set out the services to be provided under a contract and also sets out the levels of performance to which those services must be provided. Detailed provisions govern the monitoring of the performance of the services and the agreement. Risks The service provider is thereby incentivised to consistently provide services in line with the agreed performance levels. If it fails to meet the agreed service levels it is subject to penalties. Service level agreements are preferable to standard service agreements as they contain much more detail, enhanced clarity and accountability over and above standard service agreements.




Partnership agreement


What is it? There are 2 main types of partnership agreements: An unlimited partnership – This is a relationship between two or more parties carrying on business together to make a profit. It is usually referred to as a “partnership” or a “general partnership” to distinguish it from other types of partnership such as a limited liability partnership. A partnership can arise by law even if there is no agreement in writing and even if the parties did not intend to create a partnership. An unlimited partnership is not a separate legal entity unlike a company or a limited liability partnership. Therefore, its partners have unlimited liability for the partnership’s debts. A limited liability partnership – Unlike an unlimited partnership a limited liability partnership (LLP) requires the establishment of a separate corporate body through which the collaboration will be conducted. The partners will have limited liability in the same way as shareholders in a company. The partners will usually sign a member’s agreement setting out how the LLP will be run.




LLP agreement


What is it? This agreement applies when you have a limited liability partnership. Unlike an unlimited partnership a limited liability partnership (LLP) requires the establishment of a separate corporate body through which the collaboration will be conducted. Why is it important? The partners will have limited liability in the same way as shareholders in a company. The partners will usually sign a member’s agreement (LLP Agreement) setting out how the LLP will be run.




Distribution agreement


What is it? A distributor buys goods from a supplier to sell on to customers. They can earn a profit margin based on the “mark-up” they add to the original sale price. A Distributorship agreement is an agreement whereby the manufacturer appoints the distributor on a “sole” or “non-exclusive” basis) to resell the manufacturer’s products in a particular territory/ies. In this case, the ownership of the goods is transferred to the distributor prior to the marketing and sale of the goods which means that the distributor may hold stocks of goods which they pay for and own – they therefore bear the risk as to whether they can resell the goods. There are different types of distribution agreements eg exclusive, sole and selective distribution agreements. Business relationships can sour if based on verbal agreements. Protect your rights by ensuring you have a written distribution agreement.




Model release letter


What is it? A signed Model Release Form protects your profit margin and your copyright. Whether you work in a marketing business graphic design or are a commercial vlogger or blogger you need to ensure that any photographs that you use in your business has a properly signed release form. Whilst you do not generally need written permission to take photos, if you take photos and wish to publish the photos on the internet or in any other way or if you are starting a photography business you can protect yourself from any liability or legal proceedings by using a Model Release Form or Letter. A Model Release Form is the contract between the photographer or User and the “model” (i.e. the subject or owner of the image or photograph). Designed to protect both parties it specifies the ways in which the images or models can or cannot be used (eg for advertising, to make prints, post on social media etc), the media formats, the use or not of the model’s name, the model’s rights (or not) to inspect the end product before publication and the expiry (or not) of the release. Why is it important? A Model Release Form is not about obtaining permission to take photographs – it is about obtaining signed consent to publish the photographs for commercial purposes. Whilst it is generally okay to take pictures of a person or people in a public place without written permission if you want to use that photo for specific commercial purposes eg to promote a product on the internet or elsewhere it is best to be safe and get a signed release form from the “model” or owner of the “model”. Risks But do get legal advice before you use a release form template as it may need adapting to fit your particular needs.And remember! If you want to use images for a purpose not originally agreed, you MUST get further signed consent.




Sales agency agreement


What is it? If you are a business selling products you may decide to employ the services of a sales agent. A sales agent is a freelance self-employed business or contractor who might or might not work for several clients. The term “sales agent” includes a “commercial agent” but it is usual to distinguish the two forms of agency by referring to someone as a sales agent only if they are not a “commercial agent” as the legal position of a “commercial agent” differs substantially from other forms of “sales agency”. The business that owns the products will be called the “Principal” and the sales agent will be called the “Agent”. The sales agent is paid commission only and so is motivated to make as many sales as possible to maximise their income.Central to the relationship between a business and their sales agent will be the “Agency Agreement”. The Sales Agency agreement will set out the product the agent will be selling, where the agent will be selling those products, how the sales are to take place, commission payable on all sales and the key rights and responsibilities of the parties. Why is it important? The use of sales agents as opposed to an employed sales team has a number of benefits for the business (i.e. the “Principal”) since commission is only payable on achieved sales, there are no fixed employment costs, and the agent will often already have a network of contacts ie established customer base, will know the market in their area and will have credibility with their customer base.




Sub-contracting agreement


What is it? Many business contracts allow one or both parties to sub-contract all or part of their obligations under a contract. This can be done via a letter termed a “Notice of Intention to Sub-contract” from the main contractor to the other party to the main contract or via a formal “Sub-contracting” agreement. Where a “Notice of intention to sub-contract” letter is used, the main contractor (ie sender of the letter) would inform the other party to the contract (ie the recipient of the letter) that the main contractor intends to subcontract certain of their obligations under a contract and will provide details of the subcontractor(s) to whom the obligations will be sub-contracted, a detailed description of the obligations to be sub-contracted with cross-references to the relevant parts of the Contract agreement between the main contractor and the other party to the contract agreement. The recipient will also be reminded that they are not a party to the sub-contract and that the main contractor will remain their primary contact person and will also remain liable for any acts of omissions of the subcontractors. As an option, the main contractor may also decide to enter into a formal “Sub-contracting” agreement with the sub-contractor and send a copy of this to




Franchise Agreement


What is it? Franchising your business lets you licence your business model to companies or individual in particular geographical areas and allows you to increase your profits while maintaining a significant degree of control over your brand. A Franchise agreement is an agreement under which the owner of a business grants a licence or licences to others (the “franchisees”) to operate that business in a particular area within the UK or internationally either on a “sole” or “non-exclusive” basis, for a fee therefore spreading their corporate identity and products or services without the expense of setting up new establishments. All franchisees will use a common identity including the name, trademarks, goodwill, other intellectual property and or products of the franchisor. The franchisor will also provide a “Quality Manual” which in effect is a rule book setting out all the relevant detail needed for the successful day-to-day running of the franchised business eg minimum standards and insurance requirements. The agreement will usually include a confidentiality clause protecting all commercially sensitive information and trade secrets from unauthorised disclosure thereby protecting the interests of the franchisor. Why is it important? Franchising has benefits for the franchisor and the franchisee. The franchisor can grow its business without having to open, staff and manage new premises or branches itself whilst the franchisee can manage his/her own business which has been already tested by the franchisor and has access to the franchisor’s experience and expertise. McDonalds and Kentucky Fried Chicken (KFC) operate their own restaurants and food outlets but also grant franchises to others to operate McDonalds and KFC businesses using their logos with McDonalds and Kentucky Fried Chicken exercising tight quality control over the restaurants, their location, food, health and safety etc.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Commercial notices

Notice of breach of covenants


What is it?

This is popularly called a Section 146 Notice (it is a notice required to be served by section 146 of the Law of Property Act 1925 and relates solely to business tenants) that warns a tenant who is in breach of covenant (other than the covenant to pay rent) of the landlord’s intention to forfeit the lease on ground of the breach of covenant.

Why is it important?

“Forfeiture” is the right of the landlord to re-enter the commercial property and take back possession of the property if a covenant has been breached.

For the notice to be valid and binding the notice must specify the breach of covenant and if the breach is capable of remedy , require the tenant to remedy it and pay monetary compensation to the landlord for the breach.

A landlord can only serve such a notice if the lease contains a right to forfeit the lease (i.e. a right of re-entry). The notice must also contain certain prescribed information. If the tenant does not remedy the breach within a reasonable time the landlord can start forfeiture proceedings in the County Court.

Risks

A landlord who wants to forfeit the lease must avoid “waiving” the breach of covenant. Waiver occurs where a landlord becomes aware of a breach of the lease but does not take action against the tenant within a reasonable period or acknowledges the continuation of the lease by for example demanding rent or service charges or accepting rent payments from the tenant.




Break notice


What is it? A Break Notice, also known as a Break Clauses or a break option, is an important contractual provision in a lease which allows either a landlord or tenant to bring a Lease to an early end. Some landlords often have a vested interest in making life difficult for a tenant seeking to exercise its option to break the lease by making the option subject to stringent conditions. Why is it important?

Break Notices are akin to options and are therefore strictly construed by the courts . From the tenant’s perspective, a properly drafted Break Clause gives them the opportunity to avoid being tied into a lease that they can no longer afford. This is a safety-net for a tenant – especially if they are just starting out.

Understandably though, a landlord who is receiving a steady rental income may be reluctant to lose a tenant, particularly in tough economic times.

Risks

Any tenant seeking to exercise the option to break the lease must check the lease carefully and ensure they follow the landlord’s “break clause conditions” to the letter. It is crucial when taking a lease that a tenant understands that the conditions of the Break Clause can easily defeat an option to break unless followed to the letter. If the conditions are not strictly followed the termination is not valid and the tenant remains a lessee until the expiry of the lease, the next break clause date or until the tenant is able to assign the lease with the landlord’s consent if there is such a provision in the lease.

A properly advised tenant should refuse any condition, other than up-to date payment of principal rent and giving up occupation.




Tenant's agreement to exclude security of tenure


What is it?

The Landlord and Tenant Act 1954 provides tenants of business premises with rights of ‘security of tenure’. This means that once a business tenant’s lease expires, the tenant has the right to request a new lease on the same terms as the previous lease (subject to agreement on terms, such as the amount of rent, any legislative updates etc), except where the landlord has a statutory ground to refuse a new lease (for instance, if the tenant has failed to pay rent or the landlord wishes to redevelop the premises).

Why is it important?

When agreeing to enter into a commercial or business lease, one of the things that will be discussed when agreeing Heads of Terms is whether your lease will be ‘protected’ with security of tenure, or ‘contracted out’ i.e. excluded’ from security of tenure. It is quite common for landlords to require that security of tenure rights are excluded from a lease. They do this by asking the prospective tenant to sign a notice in front of an independent solicitor agreeing to the exclusion of security of tenure under the lease.

Risks

This notice means that a tenant of commercial premises will not have the automatic right to request a renewal of their lease at the end of the term of the lease, leaving the landlord free to let the property to another tenant at the end of the term. This is because landlords often wish to retain strict control over the occupation of their property. If security of tenure is excluded, you the tenant, must vacate the property at the end of the lease in accordance with its terms unless you have negotiated a new lease with the landlord separately.




Landlord's notice to exclude security of tenure





Section 25 Notice


What is it?

This is a notice by the landlord under s25 of the Landlord and Tenant Act 1954.

Why is it important?

It allows the landlord to start a procedure which will end either in the tenant being granted a new lease or in the tenant vacating. This notice cannot be given before the last year of the lease terms nor after the tenant has served a request for a new tenancy under s26 of the Act.

Risks

The s25 notice must state the date on which the landlord intends to bring the existing lease to an end.




Section 26 Notice


What is it?

This is a notice given by the tenant requesting a new tenancy upon the termination of the old tenancy.

Why is it important?

The s26 request must specify the date on which the existing lease is to end.

Risks

This notice cannot be served before the last year of the agreed lease term nor can it be served after the landlord has served a s25 notice.




Licence for alterations


What is it?

This is a licence from the landlord to the tenant giving the tenant the right to carry out specific works or alterations to the property that is being let. The alterations may be major or minor.

Why is it important?

The Licence should include provisions as to the manner in which the tenant will carry out the works, timescales, reinstatement and (to the extent applicable) the Construction (Design and Management) Regulations 2015. Drawings and specifications showing the proposed works should be attached to the Licence so that it is clear what the landlord is consenting to.

If the proposed alterations are not substantial (e.g. the erection of demountable partitioning or signage) you can use a simple Letter- Licence to Alter.




Section 27 Notice


What is it? A tenant has the right under s27 of the 1954 Act to bring the tenancy to an end by giving at least three months’ notice before the date on which the tenancy would otherwise expire. If the lease term has expired but the tenancy is still continuing under the 1954 Act the tenant may bring that continuing tenancy to an end by giving not less than three months’ notice in writing to the landlord.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Letting a commercial property

Notice of breach of covenants


What is it?

This is popularly called a Section 146 Notice (it is a notice required to be served by section 146 of the Law of Property Act 1925 and relates solely to business tenants) that warns a tenant who is in breach of covenant (other than the covenant to pay rent) of the landlord’s intention to forfeit the lease on ground of the breach of covenant.

Why is it important?

“Forfeiture” is the right of the landlord to re-enter the commercial property and take back possession of the property if a covenant has been breached.

For the notice to be valid and binding the notice must specify the breach of covenant and if the breach is capable of remedy , require the tenant to remedy it and pay monetary compensation to the landlord for the breach.

A landlord can only serve such a notice if the lease contains a right to forfeit the lease (i.e. a right of re-entry). The notice must also contain certain prescribed information. If the tenant does not remedy the breach within a reasonable time the landlord can start forfeiture proceedings in the County Court.

Risks

A landlord who wants to forfeit the lease must avoid “waiving” the breach of covenant. Waiver occurs where a landlord becomes aware of a breach of the lease but does not take action against the tenant within a reasonable period or acknowledges the continuation of the lease by for example demanding rent or service charges or accepting rent payments from the tenant.




Break notice


What is it? A Break Notice, also known as a Break Clauses or a break option, is an important contractual provision in a lease which allows either a landlord or tenant to bring a Lease to an early end. Some landlords often have a vested interest in making life difficult for a tenant seeking to exercise its option to break the lease by making the option subject to stringent conditions. Why is it important?

Break Notices are akin to options and are therefore strictly construed by the courts . From the tenant’s perspective, a properly drafted Break Clause gives them the opportunity to avoid being tied into a lease that they can no longer afford. This is a safety-net for a tenant – especially if they are just starting out.

Understandably though, a landlord who is receiving a steady rental income may be reluctant to lose a tenant, particularly in tough economic times.

Risks

Any tenant seeking to exercise the option to break the lease must check the lease carefully and ensure they follow the landlord’s “break clause conditions” to the letter. It is crucial when taking a lease that a tenant understands that the conditions of the Break Clause can easily defeat an option to break unless followed to the letter. If the conditions are not strictly followed the termination is not valid and the tenant remains a lessee until the expiry of the lease, the next break clause date or until the tenant is able to assign the lease with the landlord’s consent if there is such a provision in the lease.

A properly advised tenant should refuse any condition, other than up-to date payment of principal rent and giving up occupation.




Tenant's agreement to exclude security of tenure


What is it?

The Landlord and Tenant Act 1954 provides tenants of business premises with rights of ‘security of tenure’. This means that once a business tenant’s lease expires, the tenant has the right to request a new lease on the same terms as the previous lease (subject to agreement on terms, such as the amount of rent, any legislative updates etc), except where the landlord has a statutory ground to refuse a new lease (for instance, if the tenant has failed to pay rent or the landlord wishes to redevelop the premises).

Why is it important?

When agreeing to enter into a commercial or business lease, one of the things that will be discussed when agreeing Heads of Terms is whether your lease will be ‘protected’ with security of tenure, or ‘contracted out’ i.e. excluded’ from security of tenure. It is quite common for landlords to require that security of tenure rights are excluded from a lease. They do this by asking the prospective tenant to sign a notice in front of an independent solicitor agreeing to the exclusion of security of tenure under the lease.

Risks

This notice means that a tenant of commercial premises will not have the automatic right to request a renewal of their lease at the end of the term of the lease, leaving the landlord free to let the property to another tenant at the end of the term. This is because landlords often wish to retain strict control over the occupation of their property. If security of tenure is excluded, you the tenant, must vacate the property at the end of the lease in accordance with its terms unless you have negotiated a new lease with the landlord separately.




Landlord's notice to exclude security of tenure





Section 25 Notice


What is it?

This is a notice by the landlord under s25 of the Landlord and Tenant Act 1954.

Why is it important?

It allows the landlord to start a procedure which will end either in the tenant being granted a new lease or in the tenant vacating. This notice cannot be given before the last year of the lease terms nor after the tenant has served a request for a new tenancy under s26 of the Act.

Risks

The s25 notice must state the date on which the landlord intends to bring the existing lease to an end.




Section 26 Notice


What is it?

This is a notice given by the tenant requesting a new tenancy upon the termination of the old tenancy.

Why is it important?

The s26 request must specify the date on which the existing lease is to end.

Risks

This notice cannot be served before the last year of the agreed lease term nor can it be served after the landlord has served a s25 notice.




Licence for alterations


What is it?

This is a licence from the landlord to the tenant giving the tenant the right to carry out specific works or alterations to the property that is being let. The alterations may be major or minor.

Why is it important?

The Licence should include provisions as to the manner in which the tenant will carry out the works, timescales, reinstatement and (to the extent applicable) the Construction (Design and Management) Regulations 2015. Drawings and specifications showing the proposed works should be attached to the Licence so that it is clear what the landlord is consenting to.

If the proposed alterations are not substantial (e.g. the erection of demountable partitioning or signage) you can use a simple Letter- Licence to Alter.




Section 27 Notice


What is it? A tenant has the right under s27 of the 1954 Act to bring the tenancy to an end by giving at least three months’ notice before the date on which the tenancy would otherwise expire. If the lease term has expired but the tenancy is still continuing under the 1954 Act the tenant may bring that continuing tenancy to an end by giving not less than three months’ notice in writing to the landlord.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Sale and Purchase of Commerial Property

Cookie Policy


What is it? A cookie is a small text file that that is stored on a website user’s computer to collect information. Why is it important? If you have cookies on your website you should have a cookie policy that informs users to your website what the cookies do, why you are collecting the information and how they can turn off cookies within their computer browser. Risks You must also get their consent and the consent must be clearly given.




Terms of Business


What is it? Your Terms of Business set out the terms and conditions on which you conduct your business and is the contract between you and your customer. Why is it important? Written terms and conditions of business are important especially when there is a dispute between your business and a customer or supplier. Written terms of business will clarify the scope of your services or the goods you agreed to sell or supply and certainty as to the agreed price, payment method, guarantees, warranties, remedies of the buyer if there is a dispute. Risks When selling goods and services online you must comply with certain legal requirements including the distance selling regulations.




Commission Linking Agreement


What is it? If you are linking your website to another website in order to share commission with the other website owner or to benefit from extra sales you need a Website Commission Linking Agreement.




Consent Notices


What is it? The law provides that if your website is based in the EU or if you are targeting customers in the EU and your site uses one or more cookies you need to display a cookie consent notice. To comply with the law your need to do three things:

  1. Let users to your website know that you are using cookies.
  2. Provide a link where they can learn more about how you use the data you gather.
  3. Provide a way for your website users to consent to the use of cookies.
Consent can be explicit opt-in consent and implied consent. For explicit consent, users have to click a button, select a checkbox or complete some other specific activity to opt in to the use of cookies. The most common way to do this is to display a banner at the top or bottom of your website with a link to your Privacy policy and a button to consent to the use of cookies and hide the banner. For implied consent a clear notice must be provided, and the user must be made aware that a specific action will be understood to be implied consent to the use of cookies. One way that implied consent is obtained is by displaying a prominent cookie notice that ends with a statement like “By continuing to use this site you agree to the use of cookies”. The law applies whether a user is on a smartphone, tablet, a laptop, computer or other device. So when you set up your cookie notice you must ensure that the notice appears and functions well on all devices. There are also plugins for Cookie consent notices.




GDPR Compliance


What is it? The Data Protection Act 2018 and the General Data Protection Regulation (GDPR) regulates the processing of personal data by companies in the UK, specifying, for example, that data must be kept accurate and secure. A data protection policy is a statement of how you handle personal information given to you by your customers. The Privacy and Electronic Communications Regulations set out a variety of rules which apply to the use of email marketing campaigns and regulates the use of cookies. Pure Business Law can assist you with all your data compliance matters.




Terms and conditions for sale of goods to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any sale of goods. Standard terms and conditions for the sale of goods help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Terms and conditions for supply of services to consumers via a website


What is it? Your Terms of Business or Terms and Conditions sets out the rights and obligations of the buyer and the seller in any supply of services. Standard terms and conditions for the supply of services help to make each party to the contract (whether a business or consumer) aware of their rights and obligations from the start. Why is it important? If you are dealing with a consumer there is a considerable amount of legislation eg the Consumer Rights Act 2015 aimed at protecting consumers which must be taken into account when preparing your terms and conditions. Make sure you do things right when creating your terms and conditions.




Email footer and disclaimer


What is it? An email footer sets out information required by law about limited companies and limited liability partnerships. The Companies Act 1985 requires all business emails from a private or public limited company to include the company’s registered name, registered number, place of registration and its registered office address. Why is it important? An email disclaimer is a notice or warning added to an email designed to protect the email sender from breaches of confidentiality, contractual claims. Virus propagation and employee liability. An email disclaimer is optional.




Website terms and conditions


What is it? If you have a website it is a good idea to create website terms and conditions as it helps to ensure that customers and users know how a website can and cannot be used. They set out the legal rights and obligations between you and users of your website. They cover the acceptable uses of the website, prohibited use of the website, registration, password and security, linked websites, disclaimers and limitation of liability.




Privacy policy


What is it? A website privacy policy is a statement of how you handle personal information given to you by your customers. When you trade on the internet you will most likely be handling personal information because you keep records of your customers or website users. Why is it important? A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected. In the UK the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).




Website Terms of Use or Online Terms of Use


What is it? Your Website terms of use set out the legal rights and obligations between you and users of your website. Even if you do not sell goods on your website, you should have a written set of terms and conditions to cover all permitted and prohibited uses of your website, including any registration requirements, linked websites, disclaimers, limitation of liability and associated subscription fees.





Managing licenses


Running an online business


Protecting your IP


Business Relationships


Writing a business plan


Buying & Selling a business

Communications and equipment policy


What is it? This policy explains to employees the rules and procedures to follow when using the employer’s IT resources and electronic communication systems at work. It sets out the extent to which the business allows the use of its IT resources and the use of PCs, laptops, internet, emails, software and passwords. Why is it important? Having such a policy ensures that your employees are aware of and comply with your rules regarding the use of IT resources and communication systems while at work.




Data protection and data security policy


What is it?

A data protection policy is an internal document that serves as the core of a business’s GDPR compliance practices.

It explains the GDPR’s requirements to employees and states the business’s commitment to compliance. The policy does not need to include specific details on how the business will meet the Regulation’s requirements, as these will be covered in the business’s procedures.

Why do you need a GDPR data protection policy?

  • to provide the groundwork from which your business can achieve GDPR compliance.

  • to make the GDPR understandable to your staff.

  • to prove that your business is committed to GDPR compliance.

Why is it important?

We highly recommend our clients to have the following data protection related policies :

a)Encryption policies

b)Acceptable use policies

c) Password policies

c)Email policies

d)Data-processing policies

Risks

Your business’s policies are at the heart of your business operations. They set out exactly how employees should handle certain issues, ensuring that everybody is following agreed best practices.

Effective policies are all the more important now that the Data Protection Act 2018 and the GDPR (General Data Protection Regulations) are in place. The DPA and the GDPR are not just about implementing technological and organisational measures to protect the information your business stores.

You also need to demonstrate your compliance, which is why data security policies are essential.

Employee training is vital to ensure each of these policies is maintained.

For advice and more information on Data Protection, contact your expert Data Protection solicitors at Pure Business Law.




Social media policy


What is it? A social media policy sets out how a business and its employees should conduct themselves on the internet and what is and is not appropriate for employees to post about their company on social networks. Why is it important? It helps protect your company’s online reputation. The policy must reflect the business culture and be designed to minimise risks such as employees making derogatory remarks about your business or workplace online.




Equal opportunities policy


What is it? This policy sets out the business’s commitment to treating its employees fairly and giving everyone the same opportunities for employment, pay and promotion without discriminating against anyone on the grounds of age, sex, race, gender, ethnic origins, gender etc (the nine protected characteristics”).




Flexible working policy


What is it? A flexible working policy is a policy that sets out different working arrangements where employees are given greater freedom in the hours they work and how they fulfil the obligations of their roles. You are legally obliged to provide your employees with details of your business’s flexible working policy and procedures Flexible working includes working from home, part-time working job sharing, compressed hours, flexible start and finish times and phased retirement. Why is it important? The Advisory, Conciliation and Arbitration Service (ACAS) recommends that employers put in place a flexible working policy as best practice to ensure that you deal with flexible working requests consistently and to ensure that staff are all aware of how you deal with them. Flexible working has advantages and disadvantages. Is flexible working right for your business? Contact us to discuss!




Health and safety policy


What is it? A health and safety policy states the employer’s commitment to protect employees’ health and safety and to cooperate with other parties such as employees, supervisors, the health and safety representative to ensure a safe work environment.If you have five or more employees, you are legally required to have a written health and safety policy. Why is it important? If you do not have a written policy the Health and Safety Executive (HSE) can take action against you and prosecute you. Even if you do not have five employees it is best practice to have a written health and safety policy to make your health and safety arrangements clear. Consideration of the health, safety and welfare of staff is an integral part of the management process. The purpose of a Health and Safety policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, supervisors and other employees through the normal line management processes. Risks Managers must approach health and safety in a systematic way, by identifying hazards and problems, planning improvements, taking executive action and monitoring results. There should be an annual audit and regular risk assessments.




Grievance procedure


What is it? You are legally obliged to provide your employees with details of your business’s grievance and disciplinary procedures. The grievance procedure is a tool by which a member of staff may formally have a grievance (i.e. “complaint”) regarding any condition of their employment heard by the Company management. Your grievance procedure should set out the process to be followed, to whom a grievance should be reported and the right to appeal a finding. The employee has the right to representation by a Trade Union representative or a work colleague. Why is it important? Your disciplinary policy should include examples of the types of conduct or behaviour that will lead to disciplinary action as well as information about the process your business will follow in investigating and handling a disciplinary matter. You also need to set out the names of the people in your business who will deal with disciplinary matters and any appeals arising from the disciplinary process. It is also good practice to have a Whistleblowing policy, a Bullying and harassment policy and a smoking, drugs and alcohol policy alongside your standard grievance and disciplinary procedures.




Redundancy policy


What is it? A redundancy policy provides employers with detailed procedures to follow within a business when making staff redundant so avoiding possible unfair dismissal claims. The policy also provides employees with information regarding the procedures the employer must follow thereby helping to avoid uncertainty for staff. It sets out each step of the redundancy process and outlines the statutory settlements for redundant staff. Employees who are made redundant and have at least 2 or more years continuous service are entitled to statutory redundancy pay. Why is it important? Having a redundancy policy in place will provide an employer with a clear framework to carry out redundancies and provides employees with clear notice of how any redundancy would be undertaken.




Sickness policy


What is it? If you have employees, you are required to set out details of their sick pay and leave entitlements in their employment contracts. A sickness policy sets out your procedures for dealing with and managing employee sickness absences and return to work eg how you want your staff to notify you when they are sick, whether your company offers any enhanced sick pay (ie contractual sick pay) over the minimum statutory sick pay (SSP), what absence levels will trigger the beginning of the disciplinary procedure, your policy regarding time off for medical appointments. Why is it important? Having a sickness policy in place is not a legal requirement however it can be reassuring and can help to remove some of the stress and uncertainty associated with sickness absence. It can also help to ensure that sickness absences are handled fairly and consistently across your work force. Risks When writing your policy you must remember that if an employee is ill and or off work due to a disability you must make any reasonable adjustments to help that employee remain at work or return to work before imposing any sanction under your sickness absence policy. This could include agreeing to provide them with a special type of chair (if the employee has back pain), changing their working hours so they can attend work more easily or providing a phased return to work ie the employee works for 3 or 4 hours for the first few weeks and then increases their working hours gradually. If you do not have a sickness policy and you treat staff inconsistently you may end up being sued by an employee for discrimination.




Maternity policy


What is it? This is required by law. A maternity leave policy sets out the policies and procedures that your business has to manage pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your maternity policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Parental leave policy


What is it? This is required by law .A parental leave policy sets out the policies and procedures that your business has to manage parental leave for reasons associated with childcare eg when a parent has to take time off to look after children for one reason or the other and return to work. Your parental leave policy should set out the policies and procedures that your business has to manage parental leave after pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Paternity policy


What is it? This is required by law . A paternity leave policy sets out the policies and procedures that your business has to manage paternity leave either when a father wants to take time off to look after his child after childbirth or adoption etc. and return to work. You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. What is it important? Your paternity leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Shared parental leave policy


What is it? This is required by law. A shared parental leave policy sets out the policies and procedures that your business has to manage shared parental leave and return to work. Why is it important? Your shared parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Environmental policy


What is it? Although not a legal requirement it is good business practice to have an Environmental policy. An Environmental policy confirms that your company is committed to continuous improvement in managing environmental issues including proper management and monitoring of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice, training for staff and the monitoring of environmental performance. Why is it important? This will in turn assist you in building and maintaining good relations with the community and the general public. Once written it should be signed by the most senior director in the company to show that it is company policy and should be reviewed on a regular basis alongside your Health and Safety policies. Whilst not required by law an Environmental policy may also come in useful if you are bidding for medium-sized and large tenders. We are experienced in preparing such policies for offices, shops, construction, automotive workshops, hotels, transport ,logistics, parcel delivery, restaurants, manufacturing cleaning companies.





Operating as a Sole Trader

Consultancy agreement


What is it?

A consultancy agreement is a contract between a self-employed person (Consultant) and a customer requiring the consultant’s services.

It is similar to the standard contract used to hire a freelancer. This agreement clarifies the basic terms of your relationship with the freelancer eg the work to be done, fees payable and other terms of the agreement eg a non-solicitation clause, confidentiality clause, data protection, ownership of any intellectual property created by the freelancer, indemnification clause for any losses you incur due to the freelancer’s breaches of third party intellectual property. Etc.

Why is it important?

More specialist freelancers may want you to sign up to their own bespoke terms and conditions when you instruct them. If that is the case you must ensure that you check all the clauses carefully to ensure that they do not conflict with your requirements and that you are happy with the terms eg consultant to be liable for breaches of your Intellectual property and third party intellectual property, confidentiality, fee payable, data protection, indemnification clause etc.

Risks

You should also ensure that you are aware of the IR35 tax rules. If a freelancer is providing services to you through a company your arrangement may be subject to the IR35 tax rules. This means that the freelancer may have to pay tax and national insurance as if they were employed by you. HMRC has a useful tool at www.gov.uk to enable businesses check employment status for tax purposes.

From April 2020 if you are a medium or large business the responsibility for determining whether the IR35 tax rules applies to the consultancy and for payment of the income tax and national insurance on behalf of the freelancer lies with the company to whom the freelancer provides the services. If you are a “small business” (i.e. a business which satisfies two or more of the following requirements – i) a turnover of £10.2 million or less, ii) no more than 50 staff and iii) a balance sheet f no more than £5.1million the responsibility for determining whether the IR35 tax rules apply and for payment of the tax and national insurance lies with the freelancer.




Home/Office rental agreement


What is it?

A home office rental agreement is an agreement between an owner or lessee of property to share their home office space with another person. These agreements are usually used by start-ups and home-based businesses and will be in the form of a licence agreement. The licensor will be the owner or tenant of the property and the licensee will be the sharer who may be an individual or a company. If more than one individual sharer it is essential that they be all named on the agreement so that they remain jointly and severally liable under the rental agreement. The licence fee should be inclusive of the service costs eg internet, utilities, etc.

Risks

If your business is a lessee, you must check your lease and check with your landlord to ensure that the grant of a licence to the sharers will not be a breach of your obligations as a tenant.




Purchase order


What is it?

A purchase order is prepared by a buyer when the buyer orders goods or A purchase order is prepared by a buyer when the buyer orders goods or services from a seller. The purchase order will indicate the type of goods, quantity of goods and the price the buyer is willing to pay for the products and or services.

Once the seller accepts the purchase order it becomes a legally binding contract as the seller has agreed to sell the goods and or services at the prices put forward by the buyer. The seller will then issue an invoice to the buyer based on the purchase order.

Why is it important?

Purchase orders are important for businesses as it is instrumental in tracking expenditure, makes orders easier to track, helps avoid audit problems and provides contractual legal protection for the buyer and the supplier.

Risks

Alongside a purchase order system, it is vital that a company has strong credit management practices to safeguard cash flow from bad debts and late payment.A strong debt collections process is vital to ensure payment is made when the goods or services have been delivered.

Invoice promptly and accurately and chase up with reminders. If a customer will not pay or ignores payment requests take action – Appoint a debt collection agency, take debt recovery action through the courts or pass the debt to a solicitor.

Pure Business Law has experienced debt collection lawyers who can assist you with debt recovery.





Ending or Assigning an Existing Agreement

Communications and equipment policy


What is it? This policy explains to employees the rules and procedures to follow when using the employer’s IT resources and electronic communication systems at work. It sets out the extent to which the business allows the use of its IT resources and the use of PCs, laptops, internet, emails, software and passwords. Why is it important? Having such a policy ensures that your employees are aware of and comply with your rules regarding the use of IT resources and communication systems while at work.




Data protection and data security policy


What is it?

A data protection policy is an internal document that serves as the core of a business’s GDPR compliance practices.

It explains the GDPR’s requirements to employees and states the business’s commitment to compliance. The policy does not need to include specific details on how the business will meet the Regulation’s requirements, as these will be covered in the business’s procedures.

Why do you need a GDPR data protection policy?

  • to provide the groundwork from which your business can achieve GDPR compliance.

  • to make the GDPR understandable to your staff.

  • to prove that your business is committed to GDPR compliance.

Why is it important?

We highly recommend our clients to have the following data protection related policies :

a)Encryption policies

b)Acceptable use policies

c) Password policies

c)Email policies

d)Data-processing policies

Risks

Your business’s policies are at the heart of your business operations. They set out exactly how employees should handle certain issues, ensuring that everybody is following agreed best practices.

Effective policies are all the more important now that the Data Protection Act 2018 and the GDPR (General Data Protection Regulations) are in place. The DPA and the GDPR are not just about implementing technological and organisational measures to protect the information your business stores.

You also need to demonstrate your compliance, which is why data security policies are essential.

Employee training is vital to ensure each of these policies is maintained.

For advice and more information on Data Protection, contact your expert Data Protection solicitors at Pure Business Law.




Social media policy


What is it? A social media policy sets out how a business and its employees should conduct themselves on the internet and what is and is not appropriate for employees to post about their company on social networks. Why is it important? It helps protect your company’s online reputation. The policy must reflect the business culture and be designed to minimise risks such as employees making derogatory remarks about your business or workplace online.




Equal opportunities policy


What is it? This policy sets out the business’s commitment to treating its employees fairly and giving everyone the same opportunities for employment, pay and promotion without discriminating against anyone on the grounds of age, sex, race, gender, ethnic origins, gender etc (the nine protected characteristics”).




Flexible working policy


What is it? A flexible working policy is a policy that sets out different working arrangements where employees are given greater freedom in the hours they work and how they fulfil the obligations of their roles. You are legally obliged to provide your employees with details of your business’s flexible working policy and procedures Flexible working includes working from home, part-time working job sharing, compressed hours, flexible start and finish times and phased retirement. Why is it important? The Advisory, Conciliation and Arbitration Service (ACAS) recommends that employers put in place a flexible working policy as best practice to ensure that you deal with flexible working requests consistently and to ensure that staff are all aware of how you deal with them. Flexible working has advantages and disadvantages. Is flexible working right for your business? Contact us to discuss!




Health and safety policy


What is it? A health and safety policy states the employer’s commitment to protect employees’ health and safety and to cooperate with other parties such as employees, supervisors, the health and safety representative to ensure a safe work environment.If you have five or more employees, you are legally required to have a written health and safety policy. Why is it important? If you do not have a written policy the Health and Safety Executive (HSE) can take action against you and prosecute you. Even if you do not have five employees it is best practice to have a written health and safety policy to make your health and safety arrangements clear. Consideration of the health, safety and welfare of staff is an integral part of the management process. The purpose of a Health and Safety policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, supervisors and other employees through the normal line management processes. Risks Managers must approach health and safety in a systematic way, by identifying hazards and problems, planning improvements, taking executive action and monitoring results. There should be an annual audit and regular risk assessments.




Grievance procedure


What is it? You are legally obliged to provide your employees with details of your business’s grievance and disciplinary procedures. The grievance procedure is a tool by which a member of staff may formally have a grievance (i.e. “complaint”) regarding any condition of their employment heard by the Company management. Your grievance procedure should set out the process to be followed, to whom a grievance should be reported and the right to appeal a finding. The employee has the right to representation by a Trade Union representative or a work colleague. Why is it important? Your disciplinary policy should include examples of the types of conduct or behaviour that will lead to disciplinary action as well as information about the process your business will follow in investigating and handling a disciplinary matter. You also need to set out the names of the people in your business who will deal with disciplinary matters and any appeals arising from the disciplinary process. It is also good practice to have a Whistleblowing policy, a Bullying and harassment policy and a smoking, drugs and alcohol policy alongside your standard grievance and disciplinary procedures.




Redundancy policy


What is it? A redundancy policy provides employers with detailed procedures to follow within a business when making staff redundant so avoiding possible unfair dismissal claims. The policy also provides employees with information regarding the procedures the employer must follow thereby helping to avoid uncertainty for staff. It sets out each step of the redundancy process and outlines the statutory settlements for redundant staff. Employees who are made redundant and have at least 2 or more years continuous service are entitled to statutory redundancy pay. Why is it important? Having a redundancy policy in place will provide an employer with a clear framework to carry out redundancies and provides employees with clear notice of how any redundancy would be undertaken.




Sickness policy


What is it? If you have employees, you are required to set out details of their sick pay and leave entitlements in their employment contracts. A sickness policy sets out your procedures for dealing with and managing employee sickness absences and return to work eg how you want your staff to notify you when they are sick, whether your company offers any enhanced sick pay (ie contractual sick pay) over the minimum statutory sick pay (SSP), what absence levels will trigger the beginning of the disciplinary procedure, your policy regarding time off for medical appointments. Why is it important? Having a sickness policy in place is not a legal requirement however it can be reassuring and can help to remove some of the stress and uncertainty associated with sickness absence. It can also help to ensure that sickness absences are handled fairly and consistently across your work force. Risks When writing your policy you must remember that if an employee is ill and or off work due to a disability you must make any reasonable adjustments to help that employee remain at work or return to work before imposing any sanction under your sickness absence policy. This could include agreeing to provide them with a special type of chair (if the employee has back pain), changing their working hours so they can attend work more easily or providing a phased return to work ie the employee works for 3 or 4 hours for the first few weeks and then increases their working hours gradually. If you do not have a sickness policy and you treat staff inconsistently you may end up being sued by an employee for discrimination.




Maternity policy


What is it? This is required by law. A maternity leave policy sets out the policies and procedures that your business has to manage pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your maternity policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Parental leave policy


What is it? This is required by law .A parental leave policy sets out the policies and procedures that your business has to manage parental leave for reasons associated with childcare eg when a parent has to take time off to look after children for one reason or the other and return to work. Your parental leave policy should set out the policies and procedures that your business has to manage parental leave after pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Paternity policy


What is it? This is required by law . A paternity leave policy sets out the policies and procedures that your business has to manage paternity leave either when a father wants to take time off to look after his child after childbirth or adoption etc. and return to work. You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. What is it important? Your paternity leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Shared parental leave policy


What is it? This is required by law. A shared parental leave policy sets out the policies and procedures that your business has to manage shared parental leave and return to work. Why is it important? Your shared parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Environmental policy


What is it? Although not a legal requirement it is good business practice to have an Environmental policy. An Environmental policy confirms that your company is committed to continuous improvement in managing environmental issues including proper management and monitoring of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice, training for staff and the monitoring of environmental performance. Why is it important? This will in turn assist you in building and maintaining good relations with the community and the general public. Once written it should be signed by the most senior director in the company to show that it is company policy and should be reviewed on a regular basis alongside your Health and Safety policies. Whilst not required by law an Environmental policy may also come in useful if you are bidding for medium-sized and large tenders. We are experienced in preparing such policies for offices, shops, construction, automotive workshops, hotels, transport ,logistics, parcel delivery, restaurants, manufacturing cleaning companies.





Health & Safety

Communications and equipment policy


What is it? This policy explains to employees the rules and procedures to follow when using the employer’s IT resources and electronic communication systems at work. It sets out the extent to which the business allows the use of its IT resources and the use of PCs, laptops, internet, emails, software and passwords. Why is it important? Having such a policy ensures that your employees are aware of and comply with your rules regarding the use of IT resources and communication systems while at work.




Data protection and data security policy


What is it?

A data protection policy is an internal document that serves as the core of a business’s GDPR compliance practices.

It explains the GDPR’s requirements to employees and states the business’s commitment to compliance. The policy does not need to include specific details on how the business will meet the Regulation’s requirements, as these will be covered in the business’s procedures.

Why do you need a GDPR data protection policy?

  • to provide the groundwork from which your business can achieve GDPR compliance.

  • to make the GDPR understandable to your staff.

  • to prove that your business is committed to GDPR compliance.

Why is it important?

We highly recommend our clients to have the following data protection related policies :

a)Encryption policies

b)Acceptable use policies

c) Password policies

c)Email policies

d)Data-processing policies

Risks

Your business’s policies are at the heart of your business operations. They set out exactly how employees should handle certain issues, ensuring that everybody is following agreed best practices.

Effective policies are all the more important now that the Data Protection Act 2018 and the GDPR (General Data Protection Regulations) are in place. The DPA and the GDPR are not just about implementing technological and organisational measures to protect the information your business stores.

You also need to demonstrate your compliance, which is why data security policies are essential.

Employee training is vital to ensure each of these policies is maintained.

For advice and more information on Data Protection, contact your expert Data Protection solicitors at Pure Business Law.




Social media policy


What is it? A social media policy sets out how a business and its employees should conduct themselves on the internet and what is and is not appropriate for employees to post about their company on social networks. Why is it important? It helps protect your company’s online reputation. The policy must reflect the business culture and be designed to minimise risks such as employees making derogatory remarks about your business or workplace online.




Equal opportunities policy


What is it? This policy sets out the business’s commitment to treating its employees fairly and giving everyone the same opportunities for employment, pay and promotion without discriminating against anyone on the grounds of age, sex, race, gender, ethnic origins, gender etc (the nine protected characteristics”).




Flexible working policy


What is it? A flexible working policy is a policy that sets out different working arrangements where employees are given greater freedom in the hours they work and how they fulfil the obligations of their roles. You are legally obliged to provide your employees with details of your business’s flexible working policy and procedures Flexible working includes working from home, part-time working job sharing, compressed hours, flexible start and finish times and phased retirement. Why is it important? The Advisory, Conciliation and Arbitration Service (ACAS) recommends that employers put in place a flexible working policy as best practice to ensure that you deal with flexible working requests consistently and to ensure that staff are all aware of how you deal with them. Flexible working has advantages and disadvantages. Is flexible working right for your business? Contact us to discuss!




Health and safety policy


What is it? A health and safety policy states the employer’s commitment to protect employees’ health and safety and to cooperate with other parties such as employees, supervisors, the health and safety representative to ensure a safe work environment.If you have five or more employees, you are legally required to have a written health and safety policy. Why is it important? If you do not have a written policy the Health and Safety Executive (HSE) can take action against you and prosecute you. Even if you do not have five employees it is best practice to have a written health and safety policy to make your health and safety arrangements clear. Consideration of the health, safety and welfare of staff is an integral part of the management process. The purpose of a Health and Safety policy is to establish general standards for health and safety at work and to distribute responsibility for their achievement to all managers, supervisors and other employees through the normal line management processes. Risks Managers must approach health and safety in a systematic way, by identifying hazards and problems, planning improvements, taking executive action and monitoring results. There should be an annual audit and regular risk assessments.




Grievance procedure


What is it? You are legally obliged to provide your employees with details of your business’s grievance and disciplinary procedures. The grievance procedure is a tool by which a member of staff may formally have a grievance (i.e. “complaint”) regarding any condition of their employment heard by the Company management. Your grievance procedure should set out the process to be followed, to whom a grievance should be reported and the right to appeal a finding. The employee has the right to representation by a Trade Union representative or a work colleague. Why is it important? Your disciplinary policy should include examples of the types of conduct or behaviour that will lead to disciplinary action as well as information about the process your business will follow in investigating and handling a disciplinary matter. You also need to set out the names of the people in your business who will deal with disciplinary matters and any appeals arising from the disciplinary process. It is also good practice to have a Whistleblowing policy, a Bullying and harassment policy and a smoking, drugs and alcohol policy alongside your standard grievance and disciplinary procedures.




Redundancy policy


What is it? A redundancy policy provides employers with detailed procedures to follow within a business when making staff redundant so avoiding possible unfair dismissal claims. The policy also provides employees with information regarding the procedures the employer must follow thereby helping to avoid uncertainty for staff. It sets out each step of the redundancy process and outlines the statutory settlements for redundant staff. Employees who are made redundant and have at least 2 or more years continuous service are entitled to statutory redundancy pay. Why is it important? Having a redundancy policy in place will provide an employer with a clear framework to carry out redundancies and provides employees with clear notice of how any redundancy would be undertaken.




Sickness policy


What is it? If you have employees, you are required to set out details of their sick pay and leave entitlements in their employment contracts. A sickness policy sets out your procedures for dealing with and managing employee sickness absences and return to work eg how you want your staff to notify you when they are sick, whether your company offers any enhanced sick pay (ie contractual sick pay) over the minimum statutory sick pay (SSP), what absence levels will trigger the beginning of the disciplinary procedure, your policy regarding time off for medical appointments. Why is it important? Having a sickness policy in place is not a legal requirement however it can be reassuring and can help to remove some of the stress and uncertainty associated with sickness absence. It can also help to ensure that sickness absences are handled fairly and consistently across your work force. Risks When writing your policy you must remember that if an employee is ill and or off work due to a disability you must make any reasonable adjustments to help that employee remain at work or return to work before imposing any sanction under your sickness absence policy. This could include agreeing to provide them with a special type of chair (if the employee has back pain), changing their working hours so they can attend work more easily or providing a phased return to work ie the employee works for 3 or 4 hours for the first few weeks and then increases their working hours gradually. If you do not have a sickness policy and you treat staff inconsistently you may end up being sued by an employee for discrimination.




Maternity policy


What is it? This is required by law. A maternity leave policy sets out the policies and procedures that your business has to manage pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your maternity policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Parental leave policy


What is it? This is required by law .A parental leave policy sets out the policies and procedures that your business has to manage parental leave for reasons associated with childcare eg when a parent has to take time off to look after children for one reason or the other and return to work. Your parental leave policy should set out the policies and procedures that your business has to manage parental leave after pregnancy absence and return to work. Why is it important? You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. Your parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Paternity policy


What is it? This is required by law . A paternity leave policy sets out the policies and procedures that your business has to manage paternity leave either when a father wants to take time off to look after his child after childbirth or adoption etc. and return to work. You must ensure that written information about the rights and policies applicable to new and expectant parents is available to all staff members so that they are aware of their rights and obligations. What is it important? Your paternity leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Shared parental leave policy


What is it? This is required by law. A shared parental leave policy sets out the policies and procedures that your business has to manage shared parental leave and return to work. Why is it important? Your shared parental leave policy should also include information about time off work for antenatal or pre-adoption appointments, the rules about leave and pay during the child’s first 12 months and return to work rights of the expectant partner. Your policy should also include information about whether your business will offer the minimum statutory rights or an enhanced entitlement.




Environmental policy


What is it? Although not a legal requirement it is good business practice to have an Environmental policy. An Environmental policy confirms that your company is committed to continuous improvement in managing environmental issues including proper management and monitoring of waste, reduction of pollution and emissions, compliance with environmental legislation and environmental codes of practice, training for staff and the monitoring of environmental performance. Why is it important? This will in turn assist you in building and maintaining good relations with the community and the general public. Once written it should be signed by the most senior director in the company to show that it is company policy and should be reviewed on a regular basis alongside your Health and Safety policies. Whilst not required by law an Environmental policy may also come in useful if you are bidding for medium-sized and large tenders. We are experienced in preparing such policies for offices, shops, construction, automotive workshops, hotels, transport ,logistics, parcel delivery, restaurants, manufacturing cleaning companies.





 
 
 
 

Planning & Highways

Consultancy agreement


What is it?

A consultancy agreement is a contract between a self-employed person (Consultant) and a customer requiring the consultant’s services.

It is similar to the standard contract used to hire a freelancer. This agreement clarifies the basic terms of your relationship with the freelancer eg the work to be done, fees payable and other terms of the agreement eg a non-solicitation clause, confidentiality clause, data protection, ownership of any intellectual property created by the freelancer, indemnification clause for any losses you incur due to the freelancer’s breaches of third party intellectual property. Etc.

Why is it important?

More specialist freelancers may want you to sign up to their own bespoke terms and conditions when you instruct them. If that is the case you must ensure that you check all the clauses carefully to ensure that they do not conflict with your requirements and that you are happy with the terms eg consultant to be liable for breaches of your Intellectual property and third party intellectual property, confidentiality, fee payable, data protection, indemnification clause etc.

Risks

You should also ensure that you are aware of the IR35 tax rules. If a freelancer is providing services to you through a company your arrangement may be subject to the IR35 tax rules. This means that the freelancer may have to pay tax and national insurance as if they were employed by you. HMRC has a useful tool at www.gov.uk to enable businesses check employment status for tax purposes.

From April 2020 if you are a medium or large business the responsibility for determining whether the IR35 tax rules applies to the consultancy and for payment of the income tax and national insurance on behalf of the freelancer lies with the company to whom the freelancer provides the services. If you are a “small business” (i.e. a business which satisfies two or more of the following requirements – i) a turnover of £10.2 million or less, ii) no more than 50 staff and iii) a balance sheet f no more than £5.1million the responsibility for determining whether the IR35 tax rules apply and for payment of the tax and national insurance lies with the freelancer.




Home/Office rental agreement


What is it?

A home office rental agreement is an agreement between an owner or lessee of property to share their home office space with another person. These agreements are usually used by start-ups and home-based businesses and will be in the form of a licence agreement. The licensor will be the owner or tenant of the property and the licensee will be the sharer who may be an individual or a company. If more than one individual sharer it is essential that they be all named on the agreement so that they remain jointly and severally liable under the rental agreement. The licence fee should be inclusive of the service costs eg internet, utilities, etc.

Risks

If your business is a lessee, you must check your lease and check with your landlord to ensure that the grant of a licence to the sharers will not be a breach of your obligations as a tenant.




Purchase order


What is it?

A purchase order is prepared by a buyer when the buyer orders goods or A purchase order is prepared by a buyer when the buyer orders goods or services from a seller. The purchase order will indicate the type of goods, quantity of goods and the price the buyer is willing to pay for the products and or services.

Once the seller accepts the purchase order it becomes a legally binding contract as the seller has agreed to sell the goods and or services at the prices put forward by the buyer. The seller will then issue an invoice to the buyer based on the purchase order.

Why is it important?

Purchase orders are important for businesses as it is instrumental in tracking expenditure, makes orders easier to track, helps avoid audit problems and provides contractual legal protection for the buyer and the supplier.

Risks

Alongside a purchase order system, it is vital that a company has strong credit management practices to safeguard cash flow from bad debts and late payment.A strong debt collections process is vital to ensure payment is made when the goods or services have been delivered.

Invoice promptly and accurately and chase up with reminders. If a customer will not pay or ignores payment requests take action – Appoint a debt collection agency, take debt recovery action through the courts or pass the debt to a solicitor.

Pure Business Law has experienced debt collection lawyers who can assist you with debt recovery.





 

Managing employee performance

Invitation letter to a disciplinary appeal hearing for misconduct


What is it?

Make sure you do things right when you discipline an employee. Our employment solicitors can provide you with a disciplinary hearing letter/notice to be sent to the employee which sets out in clear and simple terms the disciplinary allegations, process to be followed, the employee's rights and potential sanctions.

Why is it important?

If you are formally disciplining an employee for misconduct, this letter ensures that you are complying with the unfair dismissal laws. It also meets the requirements of the statutory ACAS Code of Practice on Disciplinary and Grievance Procedures. It is always best practice to give the employee a right to appeal any misconduct decision. The letter should tell the employee they must appeal in writing with their grounds of appeal. If you accept an appeal by the employee, you should respond with a letter inviting the employee to an appeal hearing for misconduct.

Risks

Non-compliance with the ACAS Code of Practice on Disciplinary and Grievance Procedures will be taken into account by an employment tribunal when deciding whether an employee has been treated fairly and can also result in the tribunal increasing the amount of compensation awarded your employee if the case went to court.




Invitation letter to an appeal hearing for misconduct


What is it?

The right to appeal against the outcome of disciplinary action is an important element of a fair disciplinary process. Where an employee appeals against a disciplinary sanction, the employer should invite them to a disciplinary appeal hearing.

Why is it important?

The ACAS Code of Practice on Disciplinary and Grievance Procedures states that the employee should be given the right to appeal against any disciplinary sanction or decision.Our employment solicitors can provide you with an invitation letter to an appeal hearing that helps ensure that your processes are watertight. The invitation should include information about the employee's right to be accompanied at the appeal hearing.

Risks

Non-compliance with the ACAS Code of Practice on Disciplinary and Grievance Procedures will be taken into account by an employment tribunal when deciding whether an employee has been treated fairly and can also result in the tribunal increasing the amount of compensation awarded if the case went to court.




Disciplinary outcome letter for misconduct - warning or no action


What is it?

This is a letter that can be used to inform the employee of the outcome of the disciplinary meeting when the outcome is a warning or that no further action is to be taken by the employer.




Invitation letter to a performance appeal hearing


What is it?

This is a letter that should be used to invite an employee to a performance appeal hearing.




Invitation letter to a performance appraisal


What is it?

An appraisal is a formal process that allows you and a member of staff to assess the staff member’s performance over a period of time eg on a 6 month or 12 month basis. A detailed appraisal has a number of benefits for you and your employees.

Why is it important?

For example, it gives you the opportunity to:

1. review and provide feedback on their performance and set objectives to maximise performance.

2. It also gives the employee the opportunity to comment on their performance, suggest improvements and bring any problems to your attention.

3. It can therefore assist in motivating employees, resolution of problems and the prevention of legal disputes.

Our employment solicitors can provide you with an invitation to attend an appraisal meeting letter tailored to your specific requirements. This letter sets the date for the meeting, who will conduct the meeting and whether the member of staff needs to bring any particular documents or information to the meeting.

Contact our employment law solicitors on 01234 938089.




Poor performance outcome letter - warning or no action


What is it?

This is a letter that can be used to inform the employee of the outcome of the poor performance meeting when the outcome is a warning or no further action is to be taken.




Disciplinary procedure


What is it?

A disciplinary procedure is a formal way for an employer to deal with an employee’s unacceptable or improper behaviour (‘misconduct’) or performance (‘capability’).

Why is it important?

You should put your disciplinary procedure in writing and make it easily available to all staff. IIt should say what performance and behaviour might lead to disciplinary action and what action your employer might take.

It should also include the name of someone you can speak to if you do not agree with your employer’s disciplinary decision.

Disciplinary steps : Your disciplinary procedure should include the following steps:

  1. A letter setting out the issue.

  2. A meeting to discuss the issue.

  3. A disciplinary decision.

  4. A chance to appeal this decision.

Risks

Before starting a disciplinary procedure against a member of staff , you should first see whether the problem can be resolved in an informal way. This can often be the quickest and easiest solution.

If you need help in resolving an employment matter or dispute, please contact our employment solicitors on 01234 938089. We can provide you with advice on a fixed fee basis.




Suspension Letter


What is it? This is a letter that can be used to inform the employee that the employee will be suspended pending investigation of the disciplinary allegations.




Dismissal letter for misconduct


What is it? This Dismissal Letter should be used to inform the employee of the outcome of the disciplinary meeting when that outcome is dismissal on the grounds of misconduct falling short of Gross Misconduct. Why is it important? To comply with the ACAS Code of Practice on Disciplinary and Grievance Procedures the employee should be given the right to appeal against any disciplinary sanction or decision.




Dismissal letter for poor performance


What is it? This Dismissal Letter should be used to inform the employee of the outcome of the disciplinary meeting when that outcome is dismissal for poor performance. Why is it important? To comply with the ACAS Code of Practice on Disciplinary and Grievance Procedures the employee should be given the right to appeal against any disciplinary sanction or decision.




Gross misconduct dismissal letter


What is it? This Gross Misconduct Notice of Dismissal Letter should be used to inform the employee of the outcome of the disciplinary meeting when that outcome is dismissal on the ground of gross misconduct. An employee can be dismissed “on the spot” for gross misconduct eg fighting at work. Why is it important? However it is best practice to follow up a gross misconduct “on the spot dismissal” with a letter fully explaining the dismissal and the reasons for the dismissal. Risks To comply with the ACAS Code of Practice on Disciplinary and Grievance Procedures the employee should be given the right to appeal against any disciplinary sanction or decision.




Dismissal letter for employees without unfair dismissal rights


What is it? This Dismissal Letter should be used to inform the employee of their dismissal when they have under two years’ service with the employer. Why is it important? It is best practice to put an employee on a performance improvement plan(PIP) first before dismissing them irrespective of their length of service. This letter can be used where an employee is dismissed either with or without having been put on a performance improvement plan. In all cases, the employer should adopt a professional and respectful tone when communicating with the soon-to-be dismissed employee. Risks To comply with the ACAS Code of Practice on Disciplinary and Grievance Procedures the employee should be given the right to appeal against any disciplinary sanction or decision.




Appeal letter


What is it?

This is a letter from an employee against whom a disciplinary sanction has been imposed appealing against the dismissal.

If you need help in resolving an employment matter or dispute, please contact our employment solicitors on 01234 938089. We can provide you with advice on a fixed fee basis.





Reorganisation & Redundancies

Negotiating Planning Agreements and Unilateral Undertakings


What is it?

These legally binding documents are required in many cases under S106 of the Town and Country Planning Act 1990 to be entered into with the Local Planning Authority (LPA) in conjunction with a planning permission.

Why is it important?

The objective is to lessen the impact of the development where there is a need for new or improved infrastructure/services and if applicable, secure Affordable Housing provision.




Advising on infrastructure issues and third party rights


What is it?

Development of any area of land can involve a number of issues such as ensuring there is access from the site to public roads and servicing by the various utility undertakers.

Why is it important?

Other matters that may need to be addressed before applying for planning permission or starting construction are extinguishing/diverting rights of way running through the land, remedying contamination and ensuring protection of wildlife/vegetation or items of archaeological importance.




Submitting objections and alternative proposals


What is it?

Property occupiers can be significantly affected by development carried out by neighbours and developers, in which case there are opportunities to object to such proposals early in the planning process.




Resisting Planning Enforcement


What is it?

When persons are subject to enforcement action by a LPA there are legal means to examine the validity of the action taken and if appropriate challenging the decision via an appeal.




Advising on Permitted Development Rights


What is it?

There are many instances where a development or change of use will not require a planning application to be submitted to the LPA. These are categorised as being within Permitted Development Rights. The rules applying are, however, complex and specialist legal advice obtained before going ahead with a project will minimise the risks of mistakes being made.




Applying for Lawful Development Certificates


What is it?

Where permitted development rights exist or immunity against planning enforcement applies through passage of time an application can be made to the LPA to certify the lawfulness of the development. In such cases, evidence needs to be submitted in support of the application which is where legal advice can assist.





Click below to view our Practice Areas

Business & Commercial
Commercial Property
Disputes
Employment & Business Immigration
Show More

CONTACT US
 

Telephone: 

01234 938089/938090 (Bedford Office)

    0207 846 0123 (London Office)

 

Mobile: 07955805959
 

Email: 

enquiries@purebusinesslaw.co.uk

 

Appointments are available in the office, by telephone or video conference with Skype.

OUR OFFICES

 

 

                                                   

London Office:

3rd Floor

86-90 Paul Street

London EC2A 4NE   

Bedford Office:

Excel House

3 Duke Street 

Bedford MK40 3HR   

FOLLOW US

  • Black Facebook Icon
  • Black LinkedIn Icon
  • Black Twitter Icon

Pure Business Law is the trading name for Pure Business Law Ltd-a private limited company registered in England & Wales with company registration number 10405413. Registered office and Principal place of business : Excel House, 3 Duke Street, Bedford. MK40 3HR. VAT number 265 5386 75.

 

 

Pure Business Law is authorised and regulated by the Solicitors Regulation Authority (SRA number 635679)- we are governed by the SRA's  professional rules which may be found at www.rules.sra.org.uk. A list of our directors is available on request.  The term "director" denotes a shareholder or director of the company or an employee or consultant who is a lawyer with equivalent standing and qualifications. Calls may be recorded for security and training purposes.

 

Terms and Conditions   |   Privacy Notice , Disclaimer  & Cookie policy

Running an online business

Making your online shop legally compliant.

Go to link